What we collect
SepticLedger stores the operating records you enter to run septic maintenance and compliance work. That includes customer and property details, service history, maintenance schedules, reports, compliance data, uploaded photos, invoices, contracts, signatures, account information, and billing-related records.
How we use it
We use this information to provide the app, keep field and office workflows working, generate documents, send reports, deliver invoices and contracts, support compliance tracking, process subscription billing, and support your team when requested.
Customer and compliance records
Your organization controls the service, property, compliance, and reporting data entered into SepticLedger. You are responsible for making sure customer records, permit details, report contents, and submission destinations are accurate before anything is sent.
Photos, signatures, and documents
Service photos, captured signatures, service reports, contracts, and invoices are stored so your team can operate, deliver records, and keep maintenance history together. SepticLedger can email these documents on your behalf when you trigger those actions.
Billing information
Subscription and billing status are tracked so access can be managed according to your plan. SepticLedger uses PayPal-related subscription records for billing operations. Payment processing itself is handled by the payment provider, not by storing full card details inside the app.
Compliance responsibility
SepticLedger helps organize compliance workflows, reminders, report delivery, and submission tracking. It does not replace the service provider’s responsibility to confirm local and state requirements, destination contacts, filing rules, and submission deadlines.
Contact
Questions about this policy can be sent to admin@septicledger.com.